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****  SETTING UP CLOSED CAPTIONING WITH QMASTER ****
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You will need to run a serial cable from the caption encoder to a free serial port on the QMaster prompter computer.

In most cases, you will need a straight-thru serial cable with male 9 pin on one end, and female 9 pin on the other end.

With the 9 pin connectors, pins 2 [TX] , 3 [RCV], 5 [GND] are usually all you need to run. If you require hardware flow control, then you will need to add pins 4, 7. This is standard serial RS-232 wiring. 

Captioning in QMaster is set up under Tools->Options->QBox prompt engines->auto captioning. Choose the COM port and COM port settings.  You can confirm what COM port number to use in Windows device Manager, under Ports.

Most encoders use these default communications settings: 1200 baud, 7 bits, Odd parity, 1 stop bit, no flow control. 
QMaster and the encoder must be set to the same communication settings. 

With QMaster 1.3 build 818 and higher, there is an option for captioning that allows you to set the location and number of lines to be captioned.

There is a commonly used option to automatically start captioning when prompt is started. That setting is found under
Tools->Options->User Preferences->Prompt Tracking. 

Once prompt is started, you can activate captions from the Captions ON/OFF button on the scroll controller. Captions can also be activated from the menu Prompt->Activate autocaptions. 

There is an indication at the bottom right of the program screen that indicates caption status. If you see "Captions Active",
then QMaster will caption the text that is scrolled onto the prompter. If you don't see "Captions Active", then
QMaster is not captioning.

By default, the cue marker on the prompter will be solid when not captioning, hollow when captioning.
This behavior can be changed in the QBox configuration.

Contact Autocue for Support.

email: softwaresupport@autocue.com

Telephone:
+1 212 929 7755  in the Americas
+44 208 665 2992 in the rest of the world